As small business owners, we often have the power to choose with whom we work. For some of us, it’s actually one of the main reasons we went down this path. And, with that power comes responsibility because we, then, are responsible for knowing when to (or when not to) work with a client. And…
Texting is much more casual than emailing, so it’s easier to unintentionally come off as unprofessional. Let’s take a look at some of the key “Do’s” and “Don’ts” of client texting etiquette.
by Jessi Burg When you think of business travel, what comes to mind? The concept dates back as far as the Silk Route or the medieval trade fairs of Europe. […]
When an employee “manages up”, they are performing their job in a way that works best for their boss. In order for them to do that, managers need to be clear about what exactly they need.
by Jessi Burg If you run a business, you know to expect the unexpected. Inevitably, at some point in time, you and your team members are going to have emergencies. […]
This week’s post highlights some of the tips and tricks I’ve learned from my dog, and although she may not always be the sharpest tool in the box, she’s taught me some valuable lessons about hard work and a positive mindset.
From a business perspective, management training just makes sense. By growing and developing the talent you already have, you save on hiring costs.
At Outgrow Your Garage, we have an “Airing of the Grievances”. It’s an important tradition where we talk about what’s working in the business and what isn’t. Afterward, we have a priority list of systemic and operational needs to help us scale across all departments. Everyone is invested in creating solutions when they help identify…
by Jessi Burg and Taryn Shaw Many small businesses struggle to keep track of information related to their clients, projects, and jobs. There are a variety of CRM’s, or Customer […]